Your Direct Line to a Cleaner Prague
Contact purehomey for booking inquiries, service questions, or a precise quote. We respond within two business hours.
Our Prague Base & Response Commitments
For the fastest response to booking requests, call directly. For detailed project scoping (e.g., post-renovation, multi-room deep cleans), email allows us to provide the most accurate preliminary quote.
Direct Phone
Typical response: Answered within 2 business hours. Best for urgent bookings.
Email for Detailed Quotes
Preliminary quotes within 24 hours. Ideal for complex or multi-room projects.
Physical Office
Italská 786/30, 120 00 Praha 2
Our base for operations in Vinohrady, Žižkov, and surrounding areas.
Decision Lens: Choose Your Channel
- Call: Optimizes for speed and urgent slots. Sacrifices time for detailed discussion.
- Email: Optimizes for precision and written documentation. Sacrifices immediacy.
- Best for You: Call for moves/turnovers; Email for deep cleans/renovations.
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Transparent Trade-offs & Our Constraints
Trade-off Service vs. Schedule
Standard Schedule
Lower cost, planned weeks in advance. Optimal for non-urgent, routine maintenance.
48-Hour Rush
20% surcharge. Limited availability. We rearrange schedules to accommodate.
Same-Day
High premium (30%+). Only possible if a slot cancels. Call directly to assess.
Our Working Boundaries
- • We require a minimum 4-hour booking for deep cleans to ensure quality.
- • Access to building must be secured 24h prior. We cannot wait for concierge without prior arrangement.
- • Eco-products are standard. We can use client-provided products, but cannot guarantee results or surface safety.
- • Pet-free environment required. Team is not equipped for homes with active pets during service.
- • Heavy furniture is moved only with client's explicit written consent.
Initiate Your Booking Inquiry
Questions We Hear Most
Can you clean my old parquet floors?
Yes, with specific, moisture-minimizing methods. We'll confirm this during the in-home assessment.
What if I need to reschedule?
We require 24 hours notice. We'll work with you to find a new slot within the same week, subject to availability.
Are your staff background-checked?
Absolutely. Every team member is vetted, insured, and has signed a confidentiality agreement.
How do you handle keys or access codes?
We have a secure digital system for key management. Alternatively, we can coordinate directly with your building concierge.
What's the difference between a standard and deep clean?
Standard covers visible surfaces. Deep clean includes inside cabinets, baseboards, window tracks, and interior appliances.